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11/06/2017: Telephone Preference Service Scam

Please be aware of a new phone scam hitting the Torridge area. An unsolicited phone call is received purporting to be from the TPS (Telephone Preference Service) asking if the recipient wishes to continue using the service and renew for a further period. The caller is very pleasant and friendly, and appears to know some of the receiver’s personal information such as phone number and address. Many of our members do use TPS and when they say that they wish to continue the caller tries to trick you into divulging your banking details. Obviously, these are not required by TPS and you should terminate the call immediately. The scam has been reported to ActionFraud, but we do not yet know the phone number where these calls are coming from. If you do receive such a call and are able to use the 1471 service to get the caller’s number, could you please pass it on to ActionFraud on 0300 123 2040 or via their online reporting page.

This message has been sent via Devon and Cornwall Alert on behalf of Neighbourhood and Home Watch Network.

28/05/2017: Smishing Fraud Alert

Smishing – the term used for SMS phishing – is an activity which enables criminals to steal victims’ money or identity, or both, as a result of a response to a text message. Smishing uses your mobile phone (either a smartphone or traditional non-Internet-connected handset) to manipulate innocent people into taking various actions which can lead to being defrauded.

The National Fraud Intelligence Bureau has received information that fraudsters are targeting victims via text message, purporting to be from their credit card provider, stating a transaction has been approved on their credit card. The text message further states to confirm if the transaction is genuine by replying ‘Y’ for Yes or ‘N’ for No. Through this method the fraudster would receive confirmation of the victim’s active telephone number and would be able to engage further by asking for the victim’s credit card details, CVV number (the three digits on the back of your bank card) and/or other personal information.

Protect yourself

If you have been a victim of fraud or cyber crime, please report it to Action Fraud at http://www.actionfraud.police.uk/ or alternatively by calling 0300 123 2040

This message has been sent via Devon and Cornwall Alert on behalf of Action Fraud (National Fraud Intelligence Bureau).

25/05/2017: Microsoft Technical Support Scammers using WannaCry attack to lure victims

Action Fraud has received the first reports of Tech-Support scammers claiming to be from Microsoft who are taking advantage of the global WannaCry ransomware attack.

One victim fell for the scam after calling a ‘help’ number advertised on a pop-up window. The window, which wouldn’t close, said the victim had been affected by WannaCry Ransomware. The victim granted the fraudsters remote access to their personal computer after being convinced there wasn’t sufficient anti-virus protection. The fraudsters then installed Windows Malicious Software Removal Tool, which is actually free and took £320 as payment.

It is important to remember that genuine Microsoft’s error and warning messages on your PC will never include a phone number. Additionally, Microsoft will never proactively reach out to you to provide unsolicited PC or technical support. Any communication they have with you must be initiated by you.

How to protect your computer

Report fraud and cyber crime to Actionfraud.police.uk

This message has been sent via Devon and Cornwall Alert on behalf of Action Fraud (National Fraud Intelligence Bureau).

N.B. Please do not ignore this warning and think that it couldn’t happen to you. It happened to an elderly friend of the webmaster, and he was promptly relieved of £50.

The restrictions on poultry because of avian flu have now been lifted. Here are the details.

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